Senzing Cookie Policy

What does this Cookie Policy cover?
Managing your preferences
What types of technologies does Senzing use?
Why do we use cookies and similar technologies?
How can you manage your consent?
Details of Cookies and Similar Technologies
Changes to this Cookie Policy
Questions

What does this Cookie Policy cover?

This Policy explains how Senzing, Inc. (“Senzing”, “we”, “us” or “our”) uses cookies and other similar technologies on our website that link to this Cookie Policy (the “Site”), as well as in our emails. It also outlines your choices around managing these cookies and similar technologies.

Please refer to our Privacy Policy for more information on our privacy practices.

Managing your preferences.

Before we dive into the details – if you are just looking to manage your preferences on our Site relating to cookies and similar technologies (including opting-out), you can do so once a month through Web Toffee GDPR Cookie Consent plugin when the module pops up.

If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognise your device and you may need to log in every time you visit our Site.

If you want to find out more about cookies and similar technologies on our Site and emails, please keep reading.

What types of technologies does Senzing use?

We may use any or all of the following “technologies” on our Site and in our emails:

Cookies: a cookie is a very small text file that may be placed on your browser or in the storage on your device. There are two types: “session cookies” and “persistent cookies”:

• Session cookies are cookies that disappear from your device or browser when you close your browser.
• Persistent cookies stay on your device even after you close your browser.

Please note that both Senzing and third-party service providers may set cookies on via our Site – these ‘third party cookies’ are set by domains other than those we control and may recognise your device across different websites.

Pixel tags:

• A pixel tag is a single pixel, transparent GIF image with a unique identifier that can recognise certain types of data on your device (similar to how cookies do). They are used to operate and improve the Site and our email practices, including to help deliver cookies, demonstrate that a webpage or email was accessed or opened, that certain content was viewed or clicked, and understand website usage and email campaign effectiveness.
• For example, we may put pixel tags on emails to understand how you interact with that email – for example, whether you opened the email, whether you forwarded it, whether you clicked on a link in the email that directed you to our Site, etc. – these pixels may collect the time, location and operating system of the device you use to read the email.

Other similar technologies:

We may also use other tracking technologies, such as mobile advertising IDs and tags and HTML5 local storage / local shared objects (which store relevant data locally on your device), for similar purposes as described in this Cookie Policy.

So, when we refer to cookies and “similar technologies” in this Cookie Policy, such reference includes reference to the pixel tags discussed above and other equivalent tracking technologies.

Why do we use cookies and similar technologies?

The purposes for which we use technologies may fall into one of the following :

• Necessary technologies: these technologies are essential in order to enable our Site to provide the function you have requested, such as by helping to ensure that the content of a page loads quickly and effectively.
  • Support technologies: this technology is provided by Zendesk. Zendesk can install cookies when you use it to communicate with us for support tickets.

• Non-Necessary technologies: these technologies allow us to provide enhanced personalisation and functionality, such as tailoring content to you, remembering your choices and preferences on the Site (e.g. language, text size, etc.) or remembering search parameters.
  • Analytics technologies: these technologies collect information on how users interact with our Site and enable us to improve how it operates and our business more widely. [In particular, for more details about how Google uses data in the context of Google Analytics, please see here: google.com/policies/privacy/partners/. For more details about how Hubspot uses data in the context of Hubspot analytics, please see: https://legal.hubspot.com/legal-stuff]
  • Advertising technologies: these technologies are deployed on the Site and collect information about your browsing habits in order to provide advertising which is more relevant to you and your interests – for example, they remember the websites you have visited and share that information with other parties such as advertising technology service providers.
  • Chat technologies: this technology is provided by Landbot.io. Landbot.io installs cookies to operate the chat features that you can use to communicate with us through the Service. Landbot.io and other third parties may access and use information about webpages visited on our website, your IP address, your general geographic information (e.g., city, state), and other personal information you share through online chats.

A full list of the technologies we use can be found in the section titled: Details of Cookies and Similar Technologies.

How can you manage your consent?

You can control or limit how cookies and similar technologies are used by taking the following steps:

• Managing your preferences on our Site (including by opting-out) at any time by using the Web Toffee GDPR Consent Plugin, our Cookie Preference Centre here:
• Pixel tags in emails can typically be blocked by default by configuring your preferences in your email client to block external images or setting it to show “plain text only” emails.

For more information about cookies, including about the cookies that have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Also, to learn more about targeting and advertising cookies and your choices more widely, you can go to the Network Advertising Initiative, the Digital Advertising Alliance’s Consumer Choice, or if you are in Europe, Your Online Choices.

Finally, if you do not accept certain non-essential cookies and similar technologies, you may experience some inconvenience in your use of our Site.

Details of Cookies and Similar Technologies.

This table shows details of the specific cookies and other similar technologies that we use. Please note that this table (including the cookies and other similar technologies it shows) may change over time.

Changes to this Cookie Policy.

Information about the cookies and similar technologies we use may be updated from time to time, so please check this Cookie Policy on a regular basis for any changes.

Questions.

If you have any questions about this Cookie Policy, please contact us by email at privacy@senzing.com.

Last Update: 2/12/2025